Q1: Are you a manufacturer or a trading company?
We are a manufacturer, and we have a trading company to sell our own products. There are many companies and stores on Alibaba, Aliexpress, Amazon, Shopify, Etsy, Ebay are taking the goods from our factory.
Q2: What is your sample policy?
①Our sample is free, you just need to shoulder the shipping fee. You can choose EMS or express.
②You just need to pay product cost, we will use EMS to ship.
Q3: What shipping ways I can choose and how many days will it takes?
We prepare two shipping ways for choice. One is express shipping, normally it will take about 3-8 days and charge about 5-30 dollars a parcel according to your address and the item you purchase. The other one is free shipping, normally it will take about 15-25 days.
Q4: If I am not satisfied with my products, how to return them?
If there is any quality problem with the product, please provide photo proof to us, we will replace the product or give you a full refund. You don’t need to return the product.
Q5: Once I have placed an order, can I make amendments to my order? Such as the color, size, delivery address?
Please contact us within the 8 hours after you placed the order.
Q6: How does your factory do quality control?
Quality is priority. We always attach great importance to quality controlling from the very beginning to the end. Our factory has a professional QC team, every item will be checked by them before and after produced. Besides, our delivery department is equipped with big-screen high-definition display, staff will check all items before ship out.